Terms, Conditions & Refunds

This Policy is projected to all personal information and sensitive personal data or information that is given by or obtained from any person who visits or uses or accesses the website ("User"). We reserve the right to modify or review the details of this Policy without prior notice and the revised Policy will be in effect from the day of uploading.  Therefore, Users are requested to periodically visit the website and review the policy.

  • Rule 1

    A User may be required to give away some Personal Information, including Sensitive Personal Information while browsing through the website or for availing services at the website.

  • Rule 2

    Personal Information disclosed to Us by a User will be used by Us for one or more of the following purposes: (a) to help Us in creating content that is relevant to the User; (b)  to collect a database of all the Personal Information collected from User

  • Rule 3

    When a User visits the website, one or more cookies shall be sent to a computer or the device being used by the User to visit the websites. Cookies are used upscale the quality of the services provided by Us, including for keeping User preferences...

  • Refund Policy

    It's our goal to be sure you're satisfied with your order. If you are unsatisfied with the items you receive from http://atsarexports.com or http://kashmir.pro for one of the following reasons:

    Please contact Customer Service at +91 9654333321 or email at shafi.goroo@gmail.com  or atsar@atsarexports.com within 15 days of the date of purchase to initiate a return. 

    Showroom: Atsar Exports P Ltd. A 20, Green Park, New Delhi-110016, India Ph: +91 9654333321, 9810603310 Email: shafi.goroo@gmail.com

    Cancellation: The order can be cancelled within 24 hours, no questioned asked as the order would be still under processing. 

    We will accept goods that are defective for refund or exchange, however, items can only be returned if they have not been worn or used in any way. Your Customer Care Representative will work with you to determine the appropriate course of action should any of these issues arise.

    Please do not return merchandise without first obtaining instructions from Customer Service in order to ensure acceptance.

    Please keep all the documents and packing which accompanied the shipment intact, the same must accompany returned back shipment.

    All our shipments are couriered through FedEx.

    Delivery: approximately within 10 days’ time.

    In case of loss or damage of the shipment, a full refund or replacement of of the merchandise will be offered, as you wish.

    The price does not include any duty, brokerage or taxes levied at the destination.

  • Refunds: All refunds will be remitted through the same channel as apid within 48 hours from the cancellation time.

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